Last updated June 2026
This policy explains how subscriptions, cancellations, and refunds work for Dolfinscribe, operated by Cetacean Nation LLC.
Paid Dolfinscribe plans are billed monthly in advance through Stripe and renew automatically until you cancel. The price and what's included are shown on our Pricing page before you subscribe.
You can cancel your subscription at any time from your account settings. When you cancel, your plan remains active until the end of the current billing period, and you will not be charged again. We do not charge cancellation fees.
Because plans are billed in advance and you can cancel anytime, we generally do not provide refunds for partial billing periods. If you were charged in error, experienced a technical problem that prevented you from using the Service, or believe you are entitled to a refund under applicable law, contact us within 14 days of the charge and we will work with you in good faith to make it right.
The Free plan does not require payment, so no charges or refunds apply to it.
For billing questions, cancellations you can't complete yourself, or refund requests, email support@dolfinscribe.com and include the email address on your account.